Holiday Inn Express Hotel & Suites Fisherman's Wharf, an IHG Hotel

When we checked in we met Brandi, who made us feel so welcome and was super helpful! She made sure we took full advantage of the property and surrounding area.

The location was what we'd hoped. The facility was clean and light, and in good repair. The employees were helpful and friendly, and the room was very comfortable with a view of Alcatraz. Best of all, it was a short walk to the Buena Vista for Irish Coffees with breakfast!

This is a good family hotel in a fun tourist area of San Francisco. There’s good public transportation nearby so we didn’t have to use the car. The required valet parking was expensive, but that’s to be expected in the City. The breakfast was decent and typical.

Overall the breakfast was good. The hotel was quiet. We could walk to many attractions. Was nice to be able to park car in their garage. Room was clean and had a refrigerator. They have water and coffee in lobby all day.

Darrin, Brandi, & Ro at the Front Desk were amazing! They all offered extraordinary customer service and went out of their way to assist with any requests or questions. The valet service agents were very accommodating and courteous (especially Oscar!). As a former employee of two of the largest and most luxury hotels in Oregon, I appreciated the attention by all given to this guest and efforts to help make this the greatest start to our vacation, and an AWESOME visit to San Francisco!